They MyRepublic Customer Loyalty Offer expired on 21 July 2019.
Customer were able to submit a payment for 12-months of their nbn™ broadband service plan fee in advance, and we would apply a credit for 2 months of their broadband plan fee.
Frequently Asked Questions including the Terms and Conditions of this offer can be found below.
What is the offer?
You can make an upfront payment of 12-months of your monthly nbn™ service plan fee to your account, and we will credit you the equivalent value of 2-months of your monthly nbn™ service plan fee into your account. This credit applied by MyRepublic is the equivalent of saving 14% over 14 months.
This is a loyalty offer. It is not a new or replacement of your current contract plan.
How do I accept the offer?
Simply follow the link contained in your email and you will be taken to the pre-payment page. Follow the instructions on this page and your payment will be taken. Once MyRepublic has confirmed that the 12-month payment has been taken we will apply the 2-months credit to your account within 2 business days.
When will the offer end?
The offer is available to be accepted until 21st July 2019. Pre-payments cannot be made after this date.
What will the pre-payment and credit be used for?
As the 12-month pre-payment and credit is applied to your account as dollar values, the credit balance will be used to pay for the total of your monthly MyRepublic invoice.
Therefore, if you have other services on your account, such as a voice service or month-to-month Add-Ons, the credit balance on your account will be drawn down quicker, than if you had a broadband service only on the account.
If I change my plan what happens?
The pre-payment amount and loyalty credit applied to your account will not change as it is based on the amount of your monthly service plan fee at the time of you accept the offer.
If I relocate my service what happens?
We will move any upfront pre-payment or credit amount that is remaining to your new MyRepublic account.
If you are unable to relocate your service with MyRepublic you will need to cancel your service.
If I cancel my service what happens?
We will refund you the remaining sum of your pre-paid 12-months value amount that is remaining on your account minus any Early Termination Fee (ETF), if applicable.
Are there any Terms and Conditions associated with this offer?
Yes. The credit applied to your account cannot be redeemed for cash and cannot be transferred to a new or existing MyRepublic customer.
The full Terms and Conditions associated with this offer can be found here.