Restarting your nbn™ box (NTD)
Please power off your nbn™ NTD from the wall outlet for 1 minute then turn it on again.
The NTD can take 3 to 5 minutes to come online.
If your connection doesn't work you may need to reset your modem.
Resetting your modem
Please reset your modem.The modem can take 3 to 5 minutes to come online.
If you need more information on how to reset the modem please click here.
If your connection still doesn't work you will need some further help.