Current network information
The outage affecting some NBN customers in Civic, ACT has been resolved, services are now online. Please restart your modem if issue persists
Thanks for your patience.
Updated: 21/06/2019 10:22 AM AEST
For more current network information click here.
You can find information on any planned network improvements or network issues across our Residential & Business Broadband and Home Phone network.
Service interruptions will vary in size and complexity due to multiple factors from weather events to our wholesale providers. These can affect a few customers, or large scale events which will impact many.
Whenever it’s possible, we will give our customer notice about interruptions and maintenance work - and we'll update you on any problems at regular intervals.
Planned network improvements
From time to time, we need to make changes on our network to optimise performance. This may result in your service being degraded temporarily during the scheduled network improvement.
Once the scheduled improvement has been completed, your service will resume as normal.
Affected Region: Werribee (VIC)
Scheduled Start Date/Time: 24/06/2019 23:00 PM AEST
Scheduled End Date/Time : 25/06/2019 07:00 AM AEST
Affected Region: Slacks Creek (QLD)
Scheduled Start Date/Time: 25/06/2019 23:00 PM AEST
Scheduled End Date/Time : 26/06/2019 06:00 AM AEST
Affected Region: Keysborough (VIC)
Scheduled Start Date/Time: 26/06/2019 23:00 PM AEST
Scheduled End Date/Time : 27/06/2019 06:00 AM AEST
Affected Region: Camp Hill (QLD)
Scheduled Start Date/Time: 27/06/2019 23:00 PM AEST
Scheduled End Date/Time : 28/06/2019 06:00 AM AEST
Affected Region: Rockdale (NSW)
Scheduled Start Date/Time: 30/06/2019 23:00 PM AEST
Scheduled End Date/Time : 01/07/2019 06:00 AM AEST